Transcript of 0 Contract Maintenance Models Trends and Options Presented by: Walter Rafin DTZ.
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- 0 Contract Maintenance Models Trends and Options Presented by:
Walter Rafin DTZ
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- 1 Presentation Roadmap Facilities Management versus Facilities
Maintenance Maintenance Contract Model Options Summary
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- 2 Facilities Management versus Facilities Maintenance
Facilities Management Facilities Maintenance versus Facilities
Management integrates all organisational processes, people and
workplace. Includes property | space management, infrastructure,
support services, administration and asset management Facilities
Maintenance sustains building and asset performance to design
intent, to increase reliability, reduce equipment degradation, and
sustain energy efficiency, whilst maintaining mandatory compliance
requirements.
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- 3 Preventative Maintenance Usually fixed PM fee Normally
includes some corrective elements (e.g. coil cleaning) Not usually
inclusive of repair or reactive works Asset owner takes on almost
all risk Results in too little or too much maintenance unclear
requirements Budgeting & cost control difficult Too Little Too
much
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- 4 Inspection (or Reactive) Based Fly-by inspections Usually
fixed inspection fee Excludes any corrective elements (e.g.
cleaning filters) Reporting of issues only Not inclusive of repair
or reactive works Usually least expensive option Least effective
Least effective?
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- 5 End Results (or Reliability) Not yet widely used All or part
risk transfer Risk based on defined end result requirement (e.g.
comfort) Payment based on results Usually tied to Guaranteed
Maximum Price (GMP) Difficult to define parameters END
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- 6 Comprehensive Fixed Fee all inclusive budget certainty Full
risk transfer to contractor Usually subject to condition assessment
and latent conditions Excludes capital replacement, refurbishment
and/or rehabilitation Contractor manages risk via rigorous PM or
not enough PM RISK Labour Parts Significant administration
savings
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- 7 Semi-Comprehensive Inclusive of all labour only Normally
excludes parts and materials Fixed labour fee 2 nd most expensive
model Works best for large sites or portfolios Budgeting can be
difficult Less risk transferred to contractor Labour only
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- 8 Repair Work Limit (RWL) Research shows for M.E.F services:
66% $1000 & chargeable Most reactive calls minor Capped risk at
predetermined/agreed threshold or RWL Usually subject to condition
assessment and latent conditions Significant administration savings
Labour Parts Materials Repair Work Limit
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- 9 Summary Choose wisely and do your homework Consider: -
Economic conditions and what you can afford - Technical advances -
Your portfolio condition - Your risk profile - Contract flexibility
for change - Performance management and reporting framework Keep
the end result in mind